Convergys
Products & Services Overview > HR Services
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HR Services

Building a Stronger HR Function and a More Agile Organisation through HR Outsourcing

Convergys Corporation, a member of the S&P 500, Fortune 1000 and a Fortune Most Admired Company, is the global leader in HR services, customer care and billing services.

Convergys was one of the first organisations to develop (in 1984) a comprehensive HR business process outsourcing (BPO) service delivery model.

Now, across the world,  HR Services provides comprehensive solutions to a wide range of clients, through a global network of integrated, multi jurisdictional HR service centres. Using a unique 'transform then transfer' methodology, and technology that adapts to individual client requirements, Convergys helps build stronger, more agile organisations that are better equipped to manage a changing workforce and succeed in a dynamic economy.

The drivers of successful HR outsourcing

Convergys HR Services' global footprint is serviced by a number of centres in Europe, Middle East & Africa (EMEA) - helping to combine the efficiencies and power of a global reach, with the flexibility and focus of a local presence. In an EMEA marketplace characterised by its own complexities, HR Services is uniquely positioned to succeed in supporting multinational, multi-jurisdictional, and multi-lingual organisations that are ready to transform their returns on people investment.

Convergys' EMEA capability is particularly evident with regard to:

  • An outstanding track record of delivering complex, integrated, multi-process HR outsourcing projects across the globe
  • An ability to provide Business Intelligence, through a Global Workforce Integrator, that enables strategic decision making and a maximum return on people investment
  • A commitment to continual improvement in operational delivery and strategic partnerships
  • The facility to meet individual and specific client needs across the wide range of geographies, languages and cultures that comprise the EMEA region, via a highly flexible and scalable integrated service delivery model
  • A highly competitive pricing model informed by over 20 years of experience in HR outsourcing.

Get more information on Convergys' HR Services or please contact us.

Downloads

Convergys Employee Care EMEA Brochure
PDF file size: 333KB

Convergys Employee Care Backgrounder
PDF file size: 50.6KB

Convergys Employee Care Avaya Case Study
PDF file size: 61.6KB

The Emerging Role of the Human Resources Function in the Global Organisation
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New Global Workforce: Agile, Optimised and in Sync with Corporate Strategy - Through HR Outsourcing
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